Privacy Policy

Effective: November 4, 2026

Delicious from Hokkaido Co., Ltd. ("we", "us") handles the personal information of our customers and business partners with care, in accordance with Japan's Act on the Protection of Personal Information and other applicable laws, as described below.

01Information we collect

When you use the contact form on this website: company / venue name, industry, name, country / region, email address, phone number, products of interest and your message
When you contact us by email or phone, meet us at trade events, or exchange business cards
When you order products, request quotes or samples, or do business with us: contact person's name and details, delivery address, etc.

02How we use it

To respond to your inquiry and contact you about it
To send quotes, samples and materials
To ship products, handle invoicing and payment, and perform our contracts
To inform our business partners about our products and services
To improve our products, services and website

We will ask for your consent before using your information for any other purpose.

03Disclosure to third parties

We do not provide your personal information to third parties without your consent, except where required by law, where necessary to protect life, health or property and consent is difficult to obtain, or where necessary to cooperate with public authorities as provided by law.

04Outsourcing

We may entrust the handling of personal information to service providers (such as delivery companies and email / cloud services) to the extent necessary for the purposes above, and we supervise them appropriately. Contact form submissions are stored and transmitted using cloud services provided by Google LLC (United States).

05Security

Only staff who need it handle personal information, and they are trained accordingly
Access to systems and accounts holding personal information is restricted and password-protected
Information no longer needed is deleted or disposed of appropriately

06Your requests

You may request notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of third-party provision of your personal information. After confirming your identity, we will respond without delay in accordance with the law. Please contact us using the details below.

07Browsing this website

This website does not currently use cookies for analytics or advertising. To display fonts, we use Google Fonts, which means your device's IP address and similar information are sent to Google when you open a page. For external sites linked from this website (our online shop, Instagram, etc.), please refer to their own privacy policies.

08Changes to this policy

We may update this policy to reflect changes in laws or our business. Changes take effect when posted on this website. If there is any discrepancy between this English version and the Japanese version, the Japanese version prevails.

09Contact

Company	Delicious from Hokkaido Co., Ltd.
Representative	Shinichi Maeda, Representative Director & CEO
Address	44-55 Iwaobetsu, Kutchan-cho, Abuta-gun, Hokkaido 044-0082, Japan
Phone	+81-136-25-4730
Email	info@deliciousfromhokkaido.com